2011-2012 CATALOG

This is an archived copy of the 2011-2012 catalog. To access the most recent version of the catalog, please visit http://catalog.miracosta.edu

Business Office Technology

The Business Office Technology (BOT) Program offers career and technical education courses for students and working professionals who want to learn or update specific job skills or obtain specialized certificates in the office/administrative assistant skill area. Career fields include general administrative support, secretarial, clerical, office assistant, executive assistant, office management, and customer service,

Contact Information

Department Chair: Kathryn Striebel

Dean: Al Taccone

www.miracosta.edu/BOT

Department: Business and Medical Office Technologies

Office: Building 4800, 760.795.6841

Full-Time Faculty

Kathryn Striebel

Associate Degrees

Associate in Arts Degrees

Office Manager; Secretary/Administrative Assistant

Students may earn one of the above-named associate degrees by completing a certificate of achievement and the general education courses required for MiraCosta College's Associate in Arts degree (see Associate Degrees). Students should meet with a MiraCosta counselor to identify required courses and to develop a written educational plan for the specific degree or certificate they wish to earn.

Certificates

Certificate of Achievement

Office Manager

This certificate is designed for individuals who want to assume management functions in a business office. Supervisors perform administrative tasks to ensure their staff can work efficiently. Planning work and supervising staff are the key elements of this job. To do these effectively, the supervisor must know the strengths and weaknesses of each member of the staff as well as the results required from and time allotted to each job. Persons interested in this certificate might include those who have completed the Secretary/Administrative Assistant Certificate of Achievement or a comparable program, those who have at least one year of full-time work experience in an office position, and/or those who intend to pursue an Associate in Arts and/or Bachelor of Science in Business Administration. Students interested in a bachelor's degree should consult the articulation agreement between MiraCosta College and their transfer university for major preparation and general education requirements. Courses in this certificate program are offered on campus and online.

Required courses:
ACCT 101	Practical Accounting	4
or ACCT 201	Financial Accounting
BOT 100	Beginning Keyboarding (Typing Test @ 40 wpm)	1
BOT 110	Word Processing	3
BOT 116	Office Systems and Procedures	3
BOT 117	Management Office Skills	1
BUS 136	Human Relations in Business	3
BUS 140	Legal Environment of Business	3
BUS 290	Business Communication	3
Select three elective units from this list:		3
ACCT 148	Computer Accounting
BUS 130	Small Business Management
BUS 137	Customer Service
BUS 292	Internship Studies (minimum of 1 unit)
CSIT 110	Computer Applications
CSIT 125	Microsoft Word for Business
CSIT 134	Microsoft PowerPoint for Business
ENGL 100	Composition and Reading
CSIT 137	Google Apps for Business
Total Units		24

Certificate of Achievement

Secretary/Administrative Assistant

This certificate provides students with skills to obtain an entry-level administrative support position in today's high-technology office. Office automation and organizational restructuring have led secretaries and administrative assistants to assume a wider range of new responsibilities once reserved for managerial and professional staff. These responsibilities include training and orientating new staff, conducting Internet research, operating and troubleshooting new office technologies, coordinating an office's administrative activities, and storing, retrieving, and integrating information for dissemination to staff and clients. Some administrative assistants telecommute, working from their homes, or provide services to many clients as virtual assistants. This certificate program provides students with foundation skills in basic office procedures, quality document production, communication technology in software and equipment, Internet research, and basic computer skills. All of the required courses and most of the elective courses within this certificate are offered online.

Required courses:
BOT 100	Beginning Keyboarding (or Typing Test @ 40 wpm)	1
BOT 102	10-Key	1
BOT 110	Word Processing	3
BOT 113	Basic Office Skills	1
BOT 116	Office Systems and Procedures	3
BOT 117	Management Office Skills	1
CSIT 110	Computer Applications	3
Select at least 7 elective units from the following:		7
BOT 101	Advanced Keyboarding
BOT 299	Occupational Cooperative Work Experience
BUS 137	Customer Service
BUS 290	Business Communication
BUS 292	Internship Studies (minimum 1 unit)
CSIT 115	Intermediate Computer Applications
CSIT 125	Microsoft Word for Business
CSIT 134	Microsoft PowerPoint for Business
CSIT 137	Google Apps for Business
Total Units		20

Certificate of Proficiency

Office Assistant

This certificate is designed for those who wish to obtain an entry-level support position in an office environment. Office assistants are usually under the supervision of a secretary/administrative assistant or office manager. Job tasks are delegated to an office assistant in specific areas, such as data entry, filing, typing, payroll, mail processing, and copying. This position requires accurate keyboarding speed, computer proficiency, customer service skills, and basic business procedures. Students who complete this certificate may be interested in taking additional courses to earn the Secretary/Administrative Assistant Certificate of Achievement. All of the required courses and most of the elective courses within this certificate are offered online. With good study skills and commitment, a student can complete this certificate in one semester.

Required courses:
BOT 100	Beginning Keyboarding (or Typing Test @ 40 wpm)	1
BOT 102	10-Key	1
BOT 110	Word Processing	3
BOT 113	Basic Office Skills	1
Select 7 elective units from the following:		7
BOT 101	Advanced Keyboarding (or Typing Test @ 40 wpm)
BOT 116	Office Systems and Procedures
BOT 117	Management Office Skills
BOT 299	Occupational Cooperative Work Experience
BUS 137	Customer Service
BUS 292	Internship Studies (minimum of 1 unit)
CSIT 110	Computer Applications
CSIT 137	Google Apps for Business
Total Units		13

How to Read Course Descriptions

Courses listed in this catalog apply to the fall 2011, spring 2012, and summer 2012 terms. Courses are numbered numerically within alphabetically arranged subject areas.

The bolded first line begins with a capitalized abbreviation that designates the subject area. This subject-area designator is followed by the official course number and a descriptive title. The next lines indicate the course's unit value, prerequisites, corequisites, advisories, repeatability rules, enrollment limitations, UC/CSU credit acceptance, and lecture and lab hours followed by a Taxonomy of Program number in parentheses.

Prerequisites: This is a requirement that must be met before a student can enroll in the course.
Corequisites: This is a course the student must take in the same semester.
Advisories: This is recommended preparation the student is advised but not required to have before or in conjunction with the course.
Repeatability Rules: When a course belongs to a group of related courses, students can complete one course or a combination of courses within the group for a maximum of four completions.
Enrollment Limitations: Some courses place limitations on enrollment. These limitations prevent students from duplicating course work or from enrolling in two sections of the same course in any given semester.
Acceptable for Credit: CSU means the course is accepted for transfer at any California State University (CSU) campus; UC means it is accepted for transfer at any University of California (UC) campus. Some courses can be used to satisfy general education or major requirements while others transfer as elective credit. UC Credit Limitation means credit for the course may have UC transfer restrictions; these restrictions are identified at the end of the course description.
Lecture and Lab Hours: These are the number of hours the course meets for lecture and/or lab per week.
Taxonomy of Program (TOP) Number: The TOP number is identified in parentheses after the lecture and lab hours. This number serves an administrative purpose and is not intended for student use.

The course description summarizes the purpose and key topical areas of the course, and it includes special requirements if any exist. Some course descriptions end with information about whether the course was "formerly" another course, how many times the course may be repeated, if the course is offered pass/no pass, or what the UC credit limitation is.

How to Read Course Descriptions

Courses

BOT 100: Beginning Keyboarding

Units: 1
Prerequisites: None
Lecture 1 hour. (0514.00)

This beginning keyboarding course focuses on correct finger placement and technique. Students use a guided online software program to learn proper typing posture and finger placement, to practice the alphabetic keyboard, and to accomplish a speed of approximately 25 wpm. Offered pass/no pass only.

BOT 101: Advanced Keyboarding

Units: 1
Prerequisites: None
Lecture 1 hour. (0514.00)

This advanced keyboarding course focuses on increasing speed and accuracy for students who know the alphabetic keyboard. Students use a guided software program to plan a strategy for skillbuilding drills and techniques. Offered pass/no pass only.

BOT 102: 10-Key

Units: 1
Prerequisites: None
Lecture 1 hour. (0514.00)

This course is for those who wish to learn the numeric ten-key pad. Students use a guided software program to practice skillbuilding drills and techniques to increase keyboarding speed and accuracy. Offered pass/no pass only.

BOT 106: Introduction to Office Technology

Units: 3
Prerequisites: None
Lecture 3 hours. (0514.00)

This course presents an introduction and overview of the administrative skills and knowledge needed in the digital office of the 21st Century. Office professionals must possess a wide array of both technological and interpersonal skills to be successful. The course covers the topics of electronic communication, records management, virtual management, international business, tele-conference meetings and seminars, mail and package handling, and time management.

BOT 110: Word Processing

Units: 3
Prerequisites: None
Advisory: BOT 100 or at least 25 wpm keyboarding speed.
Lecture 3 hours. (0514.00)

In this course, students practice basic operations of a word processing application while creating business documents. Assignments include letters, memos, reports, tables, announcements, newsletters, mail merge, graphics, electronic messaging, Internet research, and projects designed to provide workplace simulation experiences.

BOT 113: Basic Office Skills

Units: 1
Prerequisites: None
Lecture 1 hour. (0514.00)

This course emphasizes practical applications needed for working in a business office. It includes information and practice with business communication, telephone techniques, filing, proofreading, office equipment, mailing procedures, conflict resolution, and teamwork. Assignments also include people skills and teamwork applications.

BOT 116: Office Systems and Procedures

Units: 3
Prerequisites: None
Advisory: BOT 100, BOT 110, or CSIT 110.
Lecture 3 hours. (0514.00)

This course provides the administrative skills and knowledge needed to be successful in the twenty-first century workplace environment of changing technology and procedures. Students simulate the daily tasks of an administrative assistant working for a multinational corporation's chief operating officer. Assignments include tasks using computer applications, office procedures, conflict resolution, time management, meeting and conference planning, office ethics, personal development and growth, office protocol, and other pertinent topics.

BOT 117: Management Office Skills

Units: 1
Prerequisites: None
Lecture 1 hour. (0514.00)

This course presents information and applications for those seeking management office skills. Workplace applications and assignments present scenarios and case studies that emphasize supervisory office skills, such as communication, leadership, teamwork, evaluation, conflict resolution, training, decision-making, and scheduling.

BOT 292: Internship Studies

Units: 0.5-3
Prerequisites: None
Corequisite: Complete 60 non-paid or 75 paid hours of work per unit.
Acceptable for Credit: CSU
(0514.00)

This course provides students the opportunity to apply the theories and techniques of their discipline in an internship position in a professional setting under the instruction of a faculty-mentor and site supervisor. It introduces students to aspects of the roles and responsibilities of professionals employed in the field of study. Topics include goal-setting, employability skills development, and examination of the world of work as it relates to the student's career plans. Students must develop new learning objectives and/or intern at a new site upon each repetition. Students may not earn more than 16 units in any combination of cooperative work experience (general or occupational) and/or internship studies during community college attendance

BOT 299: Occupational Cooperative Work Experience

Units: 1-4
Prerequisites: None
Corequisite: Employed in a position related to major; complete 60 non-paid or 75 paid hours of work per unit.
Acceptable for Credit: CSU
(0514.00)

Cooperative Work Experience is intended for students who are employed in a job directly related to their major. It allows such students the opportunity to apply the theories and skills of their discipline to their position and to undertake new responsibilities and learn new skills at work. Topics include goal-setting, employability skills development, and examination of the world of work as it relates to the student's career plans. Students may not earn more than 16 units in any combination of cooperative work experience (general or occupational) and/or internship studies during community college attendance.