This is an archived copy of the 2010-2011 catalog. To access the most recent version of the catalog, please visit http://catalog.miracosta.edu

Business Office Technology

The Business Office Technology (BOT) Program offers career and technical education courses for students and working professionals who want to learn or update specific job skills or obtain specialized certificates in the office/ administrative assistant skill area. The self-paced format of BOT courses affords students a flexible schedule. Career fields include administrative support, secretarial, clerical, data entry, office management, customer service, and virtual assistance.

Contact Information

Department Chair: Kathryn Striebel

Dean: Al Taccone

www.miracosta.edu/BOT

Department: Computer Studies

Office: Building 4800, 760.795.6841

Full-Time Faculty

Kathryn Striebel

Associate Degrees

Associate in Arts Degrees

Office Manager; Secretary/Administrative Assistant

Students may earn one of the above-named associate degrees by completing a certificate of achievement and the general education courses required for MiraCosta College's Associate in Arts degree (see Associate Degrees). Students should meet with a MiraCosta counselor to identify required courses and to develop a written educational plan for the specific degree or certificate they wish to earn.

Certificates

Certificate of Achievement

Office Manager

This certificate is designed for individuals who want to assume management functions in a business office. Supervisors perform administrative tasks to ensure their staff can work efficiently. Planning work and supervising staff are the key elements of this job. To do these effectively, the supervisor must know the strengths and weaknesses of each member of the staff as well as the results required from and time allotted to each job. Persons interested in this certificate might include those who have completed the Secretary/Administrative Assistant Certificate of Achievement or a comparable program, those who have at least one year of full-time work experience in an office position, and/or those who intend to pursue an Associate in Arts and/or Bachelor of Science in Business Administration. Students interested in a bachelor's degree should consult the articulation agreement between MiraCosta College and their preferred transfer university regarding preparation-for-the-major and general education requirements. Courses in this certificate program are offered on campus, online, and open-entry (self-paced).

Required courses: 
BOT 116Office Systems and Procedures3
ACCT 101Practical Accounting4
or ACCT 201 Financial Accounting
BUS 136Human Relations in Business3
BUS 140Legal Environment of Business3
BUS 290Business Communication3
Select at least 7 elective units from the following:7
Beginning Keyboarding
Becoming a Virtual Assistant
Word Processing
Cooperative Work Experience--Occupational
Computer Accounting
Small Business Management
Customer Service
Internship Studies
Computer Applications
Microsoft Word for Business
Microsoft PowerPoint for Business
Composition and Reading
Web Design 1: Fundamentals
Total Units23

  

Certificate of Achievement

Secretary/Administrative Assistant

This certificate provides students with skills to obtain an entry-level administrative support position in today's high-technology office. Office automation and organizational restructuring have led secretaries and administrative assistants to assume a wider range of new responsibilities once reserved for managerial and professional staff. These responsibilities include training and orientating new staff, conducting Internet research, operating and troubleshooting new office technologies, coordinating an office's administrative activities, and storing, retrieving, and integrating information for dissemination to staff and clients. Some administrative assistants telecommute, working from their homes, or provide services to many clients as virtual assistants. This certificate program provides students with foundation skills in basic office procedures, quality document production, communication technology in software and equipment, Internet research, and basic computer skills. All of the required courses and most of the elective courses within this certificate are offered open-entry (self-paced) or online.

Required courses: 
BOT 100Beginning Keyboarding (or Typing Test @ 40 wpm)1
BOT 110Word Processing3
BOT 111Machine Transcription1
BOT 113Basic Office Skills1
BOT 114Legal Office Procedures1.5
BOT 116Office Systems and Procedures3
CSIT 110Computer Applications3
Select at least 7 elective units from the following:7
Becoming a Virtual Assistant
Machine Calculation
Management Office Skills
Cooperative Work Experience--Occupational
Customer Service
Business Communication
Internship Studies
Intermediate Computer Applications
Microsoft Word for Business
Microsoft PowerPoint for Business
Web Design 1: Fundamentals
Total Units20.5

  

Certificate of Proficiency

Office Assistant

This certificate is designed for those who wish to obtain an entry-level support position in an office environment. Office assistants are usually under the supervision of a secretary/administrative assistant or office manager. Job tasks are delegated to an office assistant in specific areas, such as data entry, filing, typing, payroll, mail processing, and copying. This position requires accurate keyboarding speed, computer proficiency, customer service skills, and basic business procedures. Students who complete this certificate may be interested in taking additional courses to earn the Secretary/Administrative Assistant Certificate of Achievement. All of the required courses and most of the elective courses within this certificate are offered open-entry (self-paced) or online. With good study skills and commitment, a student can complete this certificate in one semester.

Required courses: 
BOT 100Beginning Keyboarding (or Typing Test @ 40 wpm)1
BOT 110Word Processing3
BOT 113Basic Office Skills1
Select at least 4 elective units from the following:4
10-Key
Machine Transcription
Machine Calculation
Management Office Skills
Cooperative Work Experience--Occupational
Customer Service
Internship Studies
Total Units9

 

How to Read Course Descriptions

Courses

BOT 100: Beginning Keyboarding

Units: 1
Prerequisites: None
Laboratory 3 hours. (0514.00)

A self-paced online keyboarding course for beginners who want to learn correct keyboarding finger placement and technique. Students use a guided online software program to learn finger placement and practice the alphabetic keyboard. Course emphasizes keyboarding technique and accuracy, not speed. Offered pass/no-pass only. (Formerly BUS 100.)

BOT 101: Advanced Keyboarding

Units: 1
Prerequisites: None
Laboratory 3 hours. (0514.00)

A self-paced online advanced keyboarding course for those who know the alphabetic keyboard and want to increase speed and accuracy. Students use a guided software program to practice skill building drills and techniques to increase keyboarding speed and accuracy. Offered pass / no pass only.

BOT 102: 10-Key

Units: 1
Prerequisites: None
Laboratory 3 hours. (0514.00)

A self-paced online 10-key course for those who wish to learn the numeric 10-key pad on a computer keyboard. Students will use a guided software program to practice skillbuilding drills and techniques to increase keyboarding speed and accuracy. Offered pass / no pass only.

BOT 106: Introduction to Office Technology

Units: 3
Prerequisites: None
Lecture 3 hours. (0514.00)

This course presents an introduction and overview of the administrative skills and knowledge needed in the digital office of the 21st Century. Office professionals must possess a wide array of both technological and interpersonal skills to be successful. The course covers the topics of electronic communication, records management, virtual management, international business, tele-conference meetings and seminars, mail and package handling, and time management.

BOT 109: Becoming a Virtual Assistant

Units: 3
Prerequisites: None
Advisory: CSIT 110 Computer Applications or knowledge of basic software applications such as word processing, spreadsheet, database, and presentation media.
Laboratory 9 hours. (0514.00)

This is a self-paced course providing students the opportunity to explore offering their administrative services in a virtual environment. This course provides information and guidance in creating the virtual office. Topics include marketing your abilities, setting up an in-home office, using technology to support your business, coping with working alone, electronic communication, and professional networking.

BOT 110: Word Processing

Units: 3
Prerequisites: None
Advisory: BOT 100 or at least 25 wpm keyboarding speed.
Laboratory 9 hours. (0514.00)

This is a self-paced document production course using word processing software. Students will practice the basic operations of a word processing application while creating business documents. Assignments include letters, memos, reports, tables, announcements, newsletters, mail merge, graphics, electronic messaging, Internet research, and projects designed to provide workplace simulation experiences. Formerly BUS 110.

BOT 111: Machine Transcription

Units: 1
Prerequisites: None
Advisory: BOT 110.
Laboratory 3 hours. (0514.00)

This is a self-paced introduction to transcription course. Students transcribe dictated text into business documents. This course combines the skills of keyboarding, listening, document formatting, and proofreading to produce mailable business documents. Assignments also include a review of grammar, punctuation, word usage, and proofreading. (Formerly BUS 111.)

BOT 112: Machine Calculation

Units: 1
Prerequisites: None
Laboratory 3 hours. (0514.00)

This is a self-paced 10 key calculation course using the 10 keypad on the computer keyboard. Students will learn to operate the 10 keypad by practicing accuracy and speed drills. Skill will be applied to basic business calculations such as retail, payroll, inventory, employment tests, checkbook balances, and petty cash registers. (Formerly BUS 112.)

BOT 113: Basic Office Skills

Units: 1
Prerequisites: None
Laboratory 3 hours. (0514.00)

This is a self-paced course that emphasizes practical applications needed for working in a business office. Information and drills on telephone techniques, filing, proofreading, office equipment, mailing procedures, and teamwork are included. Assignments also include people skills and teamwork applications. (Formerly BUS 113.)

BOT 114: Legal Office Procedures

Units: 1.5
Prerequisites: None
Advisory: BOT 110.
Laboratory 4.50 hours. (0514.00)

This self-paced course will introduce students to a career as a legal office assistant. Students will become familiar with legal office procedures and the necessary background information to perform basic administrative tasks in a law office. Assignments include legal terminology, legal documents, legal transcription, legal jurisdictions, and legal research. This course provides an excellent review of listening, editing, transcription, and word processing skills while learning about the administrative operations of a legal office. (Formerly BUS 114.)

BOT 115: Medical Transcription

Units: 1.5
Prerequisites: None
Advisory: BOT 110 and BOT 111.
Laboratory 4.50 hours. (0514.00)

This is a self-paced course. Students will transcribe medical documents from dictated copy using the software and materials provided by the publisher. Before transcribing, students will complete practice exercises to review terminology, procedures, terms, abbreviations, body systems, pharmacology, and other medical information needed to understand the dictated text. This course provides an excellent review of listening, editing, transcription, and word processing skills while learning about different medical specialities. Workshops and activities with the American Association for Medical Transcription are included in the course materials. (Formerly BUS 115.)

BOT 116: Office Systems and Procedures

Units: 3
Prerequisites: None
Advisory: BOT 100, BOT 110, CSIT 110.
Laboratory 9 hours. (0514.00)

BOT 116 is a self-paced course. Students use a simulation package and other supplemental materials to perform the job tasks of an administrative assistant in a simulated work environment. Students complete assignments using Microsoft application software. Students practice common office tasks that require knowledge of basic office procedures. Assignments will guide students to make appropriate business decisions by using realistic events and situations. Students enrolled in this course are encouraged to join the International Association of Administrative Professionals. The instructor and students attend monthly meetings and special events sponsored by this organization.

BOT 117: Management Office Skills

Units: 1
Prerequisites: None
Laboratory 3 hours. (0514.00)

This is a self-paced course that presents information and applications for those seeking advanced management office skills. Practical applications and assignments will present scenarios and case studies that emphasize supervisory office skills such as communication, leadership, decision-making, and scheduling.

BOT 299: Cooperative Work Experience--Occupational

Units: 1-4
Prerequisites: None
Corequisite: Students must be employed in a position directly related to their declared major and must complete 75 hours of paid work or 60 hours of non-paid work per unit of credit.
Acceptable for Credit: CSU
(0514.00)

For students whose work is directly related to their major. To participate in occupational cooperative work experience education, students must be employed in a position directly related to their declared major and undertake new or expanded responsibilities at their work site. Students must develop one learning objective for each unit of credit in which they enroll and they must complete 75 hours of paid work or 60 hours of non-paid work per unit of credit. A maximum of four units of occupational work experience may be earned each semester. A combined maximum of 16 units of occupational and general work experience may be earned during community college attendance and applied as electives toward graduation. Students may receive G.I. Bill benefits for work experience only if required for their specific program. (May be repeated three times.)

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